diff --git a/app/api/v1/feedback.py b/app/api/v1/feedback.py
index 48b8dcd..3391648 100644
--- a/app/api/v1/feedback.py
+++ b/app/api/v1/feedback.py
@@ -54,11 +54,13 @@ def _app_status(db_status: str) -> str:
 
 
 def _record_out(fb) -> FeedbackRecordOut:
+    images = fb.images or []
     return FeedbackRecordOut(
         id=fb.id,
         content=fb.content,
         scene=getattr(fb, "scene", None),
-        images=fb.images or [],
+        images=images,
+        image_thumbnails=[media.feedback_thumbnail_url(url) for url in images],
         status=_app_status(fb.status),
         reject_reason=getattr(fb, "reject_reason", None),
         reward_coins=getattr(fb, "reward_coins", None),
@@ -84,7 +86,7 @@ async def submit_feedback(
     device_model: str = Form(default=""),
     rom_name: str = Form(default=""),
     android_version: str = Form(default=""),
-    images: list[UploadFile] = File(default=[]),
+    images: list[UploadFile] = File(default=[]),  # noqa: B008 - FastAPI dependency declaration
 ) -> FeedbackOut:
     content = content.strip()
     contact = contact.strip()
diff --git a/app/core/media.py b/app/core/media.py
index 597e6d4..185c02d 100644
--- a/app/core/media.py
+++ b/app/core/media.py
@@ -11,6 +11,7 @@
 from __future__ import annotations
 
 import json
+import logging
 import os
 import secrets
 import subprocess
@@ -18,8 +19,17 @@ from decimal import ROUND_HALF_UP, Decimal, InvalidOperation
 from pathlib import Path
 from typing import Any
 
+from PIL import Image, ImageOps
+
 from app.core.config import settings
 
+logger = logging.getLogger("shagua.media")
+
+_FEEDBACK_DIR = "feedback"
+_FEEDBACK_THUMB_DIR = "feedback_thumbs"
+_FEEDBACK_THUMB_MAX_PX = 256
+_FEEDBACK_THUMB_QUALITY = 78
+
 
 class MediaError(Exception):
     """上传文件不合法(类型/大小)。调用方转 400。"""
@@ -68,8 +78,86 @@ def save_avatar(user_id: int, data: bytes) -> str:
 
 
 def save_feedback_image(user_id: int, data: bytes) -> str:
-    """保存反馈截图,返回相对 URL(`/media/feedback/<file>`)。"""
-    return _save_image("feedback", user_id, data)
+    """保存反馈截图并预生成历史页缩略图，返回原图相对 URL。"""
+    url = _save_image(_FEEDBACK_DIR, user_id, data)
+    # 缩略图失败不影响反馈受理；读取缩略图 URL 时会按需重试并回退原图。
+    ensure_feedback_thumbnail(url)
+    return url
+
+
+def feedback_thumbnail_url(image_url: str) -> str:
+    """把反馈原图 URL 映射成确定的缩略图 URL，不在 records 接口内做图片解码。
+
+    上传文件名由服务端生成且不会覆盖；旧数据在客户端真正请求可见图片时按需补图。
+    """
+    paths = _feedback_thumbnail_paths(image_url)
+    return paths[2] if paths is not None else image_url
+
+
+def _feedback_thumbnail_paths(image_url: str) -> tuple[Path, Path, str] | None:
+    prefix = f"{settings.MEDIA_URL_PREFIX}/{_FEEDBACK_DIR}/"
+    if not image_url.startswith(prefix):
+        return None
+
+    filename = image_url.removeprefix(prefix)
+    # 只接受当前目录下的单个文件名，避免数据库脏数据造成路径穿越。
+    if not filename or Path(filename).name != filename:
+        return None
+
+    source = _media_dir(_FEEDBACK_DIR) / filename
+    thumb_name = f"{Path(filename).stem}.jpg"
+    thumb = _media_dir(_FEEDBACK_THUMB_DIR) / thumb_name
+    thumb_url = f"{settings.MEDIA_URL_PREFIX}/{_FEEDBACK_THUMB_DIR}/{thumb_name}"
+    return source, thumb, thumb_url
+
+
+def ensure_feedback_thumbnail(image_url: str) -> Path | None:
+    """确保缩略图存在并返回文件；生成失败时回退原图，供动态缩略图路由使用。"""
+    paths = _feedback_thumbnail_paths(image_url)
+    if paths is None:
+        return None
+    source, thumb, _ = paths
+    if thumb.is_file():
+        return thumb
+    if not source.is_file():
+        return None
+
+    temp = thumb.with_name(f".{thumb.name}.{secrets.token_hex(4)}.tmp")
+    try:
+        with Image.open(source) as opened:
+            image = ImageOps.exif_transpose(opened)
+            image.thumbnail(
+                (_FEEDBACK_THUMB_MAX_PX, _FEEDBACK_THUMB_MAX_PX),
+                Image.Resampling.LANCZOS,
+            )
+            if image.mode != "RGB":
+                image = image.convert("RGB")
+            image.save(
+                temp,
+                format="JPEG",
+                quality=_FEEDBACK_THUMB_QUALITY,
+                optimize=True,
+            )
+        os.replace(temp, thumb)
+        return thumb
+    except (Image.DecompressionBombError, OSError, ValueError):
+        logger.warning("生成反馈缩略图失败: %s", source, exc_info=True)
+        return source
+    finally:
+        temp.unlink(missing_ok=True)
+
+
+def feedback_thumbnail_file(filename: str) -> Path | None:
+    """由缩略图文件名找到原反馈图并按需生成，非法/不存在返回 None。"""
+    if not filename or Path(filename).name != filename or Path(filename).suffix.lower() != ".jpg":
+        return None
+    stem = Path(filename).stem
+    for ext in (".jpg", ".png", ".webp"):
+        original = _media_dir(_FEEDBACK_DIR) / f"{stem}{ext}"
+        if original.is_file():
+            original_url = f"{settings.MEDIA_URL_PREFIX}/{_FEEDBACK_DIR}/{original.name}"
+            return ensure_feedback_thumbnail(original_url)
+    return None
 
 
 def save_report_image(user_id: int, data: bytes) -> str:
diff --git a/app/main.py b/app/main.py
index b93fe69..7d2a0cc 100644
--- a/app/main.py
+++ b/app/main.py
@@ -10,7 +10,7 @@ from collections.abc import AsyncIterator
 from contextlib import asynccontextmanager
 from pathlib import Path
 
-from fastapi import FastAPI
+from fastapi import FastAPI, HTTPException
 from fastapi.middleware.cors import CORSMiddleware
 from fastapi.responses import FileResponse
 from fastapi.staticfiles import StaticFiles
@@ -44,6 +44,7 @@ from app.api.v1.tasks import router as tasks_router
 from app.api.v1.user import router as user_router
 from app.api.v1.wallet import router as wallet_router
 from app.api.v1.wxpay import router as wxpay_router
+from app.core import media
 from app.core.config import settings
 from app.core.cps_reconcile_worker import (
     start_cps_reconcile_worker,
@@ -82,6 +83,19 @@ setup_logging(debug=settings.APP_DEBUG)
 logger = logging.getLogger("shagua.main")
 
 
+class FeedbackMediaStaticFiles(StaticFiles):
+    """反馈原图/缩略图文件名不可变，可长期缓存，避免列表反复回源。"""
+
+    async def get_response(self, path: str, scope):
+        response = await super().get_response(path, scope)
+        media_path = path.replace("\\", "/").lstrip("/")
+        if response.status_code == 200 and media_path.startswith(
+            ("feedback/", "feedback_thumbs/")
+        ):
+            response.headers["Cache-Control"] = "public, max-age=31536000, immutable"
+        return response
+
+
 @asynccontextmanager
 async def lifespan(_: FastAPI) -> AsyncIterator[None]:
     # 提示而非强制建表:生产用 alembic upgrade head,本地 dev 也建议先跑一次 migration。
@@ -212,8 +226,24 @@ def download_apk() -> FileResponse:
     )
 
 
+@app.get(
+    f"{settings.MEDIA_URL_PREFIX}/feedback_thumbs/{{filename}}",
+    tags=["feedback"],
+    include_in_schema=False,
+)
+def feedback_thumbnail(filename: str) -> FileResponse:
+    """旧反馈图按首次可见请求补缩略图；新图上传时已预生成。"""
+    path = media.feedback_thumbnail_file(filename)
+    if path is None:
+        raise HTTPException(status_code=404, detail="图片不存在")
+    return FileResponse(
+        path,
+        headers={"Cache-Control": "public, max-age=31536000, immutable"},
+    )
+
+
 app.mount(
     settings.MEDIA_URL_PREFIX,
-    StaticFiles(directory=str(_media_root)),
+    FeedbackMediaStaticFiles(directory=str(_media_root)),
     name="media",
 )
diff --git a/app/schemas/feedback.py b/app/schemas/feedback.py
index 0007155..c95c231 100644
--- a/app/schemas/feedback.py
+++ b/app/schemas/feedback.py
@@ -33,6 +33,8 @@ class FeedbackRecordOut(BaseModel):
     # 比价反馈的问题场景(找错商品/优惠不对…);普通反馈为 None
     scene: str | None = None
     images: list[str] = Field(default_factory=list)
+    # 与 images 下标一一对应；生成失败时该项回退原图 URL，兼容历史数据。
+    image_thumbnails: list[str] = Field(default_factory=list)
     status: str
     reject_reason: str | None = None
     reward_coins: int | None = None
diff --git a/pyproject.toml b/pyproject.toml
index 3ab9552..2e1711d 100644
--- a/pyproject.toml
+++ b/pyproject.toml
@@ -35,6 +35,9 @@ dependencies = [
     # multipart form (FastAPI 表单上传依赖)
     "python-multipart>=0.0.9",
 
+    # 用户反馈截图缩略图，避免 App 历史页为 48dp 小图下载数 MB 原图
+    "pillow>=11.0.0",
+
     # admin 后台账号密码 hash(用户侧是手机号+验证码登录,不需要密码;admin 才用)
     "bcrypt>=4.0.0",